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House of Communication


Strategic Consulting

The Serviceplan Consulting Group, which is under worldwide Serviceplan Group, is the international strategy and innovation consultancy for the Serviceplan Group’s branding, marketing and sales. It supports clients in market- and customer-oriented management, branding and positioning processes, integrated communication strategies and digital transformation processes.


Creative Communication

The basis of our exceptional creative services, which makes the total innovative campaign, is our innovative and networked way of thinking and working. This is how the overall concept of innovative campaigns is created. Serviceplan agencies manage the creative process and all interdisciplinary services from their respective core disciplines. Serviceplan is ranked as one of the top creative agencies worldwide.


Media & Data

The Mediaplus Group is the largest independent partner-managed media agency in Europe. It combines data competence and digital media know-how with integrated media planning and deep expertise in the areas of geo-media, research and media innovations. Since 1983, Mediaplus has been serving clients with innovative and creative media-management, individually branded media strategies, efficient media buying and advertising impact optimisation.


Digitalisation & Technology

Plan.Net is the Serviceplan Group’s digital communications specialist brand. It is one of the largest digital agencies in Europe and is focused on technology and platform management. More than 1,000 employees at over 25 locations worldwide develop and deliver relevant customer experiences enabling seamless digital customer journeys across all channels.


Marketing Asset Development

In 2016 Serviceplan Group established Serviceplan Solutions, who had been existing as an agency since 2012, as an own independent holding. Part of the performance portfolio of Serviceplan Solutions is the adaptable and trans-creative implementation of communication measures, together with cloud based tools for the in-house developed product "Intelligent Marketing Services" that guarantees efficiency maximising. The promise of the Solutions brand is "Reducing Complexity".


Insights & Research

Living up to our motto "Building Best Value", Facit combines all complementary research disciplines and provides clients with comprehensive solutions. Core services include consumer behaviour analysis, user experience optimisation and impact assessment of media and brand touchpoints. Insights gained here form the basis for strategic communication planning.

SXSW Innovation Awards Best in Show Year2024
CLIO Health  2 Gold, 1 Silver, 4 Shortlist  Year2023
Comprix Gold Year2023
The Lovies Awards 2 Gold Year2023
The 15th Annual Internationalist Awards for Innovative Digital Marketing Solutions Gold Year2023
Cause Campaign Awards Highly Commended Year2023
ADCE Awards 1 Gold, 1 Bronze  Year2023
Red Dot  Grand Prix  Year2023
London International Awards 1 Silver, 1 Bronze, 1 Finalist  Year2023
Mad Stars 5 Gold, 4 Silver, 1 Bronze, 4 Crystal Year2023
New York Festivals 1 Gold, 2 Silver, 2 Bronze, 2 Finalist Year2023
Cannes Lions Bronze Lion, Silver Lion Year2023
D&AD Graphite Pencil, Wood Pencil Year2023
One Club #1 Independent Agency in APAC Year2023 
ADC Best of Discipline, Fusion Cube, 2 Gold, 1 Silver Year2023 
World Changing Idea (Fast Comapny) Winner, 2 Finalist Year2023 
One Show 3 Gold, 2 Silver, 1 Bronze, 1 Merit Year2023 
CLIO 1 Grand Frix,  2 Bronze Year2023 
ADFEST  The Independent Agency of The year Year2023 
ADFEST  1 Grande, 2 Silver Year2023 
Spikes Asia  1 Silver, 2 Bronze Year2023 
London International Awards  2 Gold, 1 Bronze, 1 Finalist  Year 2022
Cresta Awards  4 Gold  Year 2022 
New York Festivals 2 Grand Prix, 4 Gold ,4 Silver Year 2022 
Cannes Lions Titanium Lion, Bronze Lion Year 2022 
Busan International Advertising Awards  Grand Prix  Year 2020 
New York Festivals Advertising  Awards  Grand Prix  Year 2020
Cannes Lions Bronze Lion Year 2019
RED BOX 1st place Creation Year 2019
AD STARS Grand Prix Year 2019
Horizont 2nd place Creation Year 2010 - 2019
London International Awards Independent Agency of the Year Year 2019
Cresta Independent Network of the Year Year 2019
New York Festivals Advertising Awards Independent Agency of the Year Year 2019
Busan International Advertising Festival 1 Grand Prix, 4 Gold, 1 Silver Year 2019 
Cannes Lions  2 Glod Lions  Year 2018 
Cannes Lions  Innovation Agency Top5  Year 2018
Spikes Asia 1 Gold, 1 Shortlist  Year 2018 
Eurobest  Grand Prix  Year 2018